Privacy policy

Last updated: 2026-08-24

Who we are

Station Lave-Glace is a brand of Cristal Innovation inc., 525, rue Sagard, suite 101, St-Bruno (Québec) J3V 6C1. For any question about your personal information, call 1 450 441-2777.

What we collect

Audience measurement is a first-party tool operated by PmeWeb, with no cookies, no identifiers and no cross-site tracking: we keep only aggregate counts (page views, visits). The IP address is processed momentarily for security purposes, to prevent abuse, and is never stored. When you fill in a form (contact, get a station), we collect the information you provide, such as your name, email, phone and message, solely to answer your request.

Our processors

Form emails are delivered by Resend. Shop payments are handled by Stripe. Hosting and site protection are provided by Cloudflare. These providers process your data only to deliver those services.

Retention

Messages received through a form stay in our email inbox for as long as they remain useful for following up on your request. We do not delete them automatically after a set period, but you can ask us to delete them at any time and we will.

Your rights

You can ask to access or delete your information by calling 1 450 441-2777. We reply within 30 days.